Refund Policy
Last Updated: Feb 28 2025
At TomShreds PTY LTD, we want you to be completely satisfied with your purchase. Please review our refund policy below.
1. Refunds for Online Courses
We stand by the quality of our guitar courses and want you to have a risk-free experience. If youā€™re not satisfied for any reason, we offer a 100% refund within 30 days of purchase on the following courses:
- Shred Like Ed
- Swedish Shred Secrets
- Ultimate Starter Pack
- Effortless Shred
To request a refund, simply contact us at [email protected]Ā within 30 days of your purchase, and weā€™ll process your refundā€”no questions asked.
2. Refunds for Helix Presets
Due to the digital nature of our Helix Presets, these products are non-refundable. However, if you experience issues or are unsatisfied with your purchase, we may offer a refund at our discretion. Please reach out to [email protected]Ā for assistance.
